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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Sharrett

March 18, 2026

5  out of  5
rating by Jennifer Sharrett
"Jessica is an absolute lifesaver at State Farm! We were paying way too much for our home insurance, and Jessica jumped right in to help us bundle our car and home policies. She walked us through every option with patience and expertise, and in no time at all she dropped our home premium by a whopping 70% and with better coverages. The whole process was smooth, stress-free, and she made us feel like family instead of just another policy. If you’re thinking about bundling or just need someone who actually cares about saving you money, call Jessica — you won’t regret it. Thank you so much, Jessica! Highly recommend!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Bob Hawkins’s Team. "
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Steve “oldschool56”

March 11, 2026

5  out of  5
rating by Steve “oldschool56”
"This agency is very responsive when I have questions or need help. I recommend"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Bob Hawkins’s Team! We deeply appreciate your kind words here in Colorado Springs . "
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Mariel Richter

March 11, 2026

5  out of  5
rating by Mariel Richter
"Bob Hawkins and his team have always been there for us. He and his staff are friendly and knowledgeable. My family has been with Bob for years, and I look forward to many more years."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Bob Hawkins’s Team. "
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Zack Brooke

March 10, 2026

5  out of  5
rating by Zack Brooke
"Great experience"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Pamela Scott

March 9, 2026

5  out of  5
rating by Pamela Scott
"I’ve never had an insurance rep as attentive as Christine Frank. She calls when rates go up, she calls when rates go down, and she speaks to me like a friend rather than a customer. I’m so glad I have Christine looking out for my best interest."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Bob Hawkins’s Team here in Colorado Springs . "
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klonester02

March 6, 2026

5  out of  5
rating by klonester02
"Been with them for many years and they offer great service!"
We responded:
"Thanks so much for the fantastic rating, klonester02! We are so glad you had a positive experience with us here on State Farm Agent Bob Hawkins’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sean Gowens

March 3, 2026

5  out of  5
rating by Sean Gowens
"Very helpful got me everything I needed very fast. Thank you"
We responded:
"Thank you so much for the 5-star rating, Sean! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Claudia Camacho

February 25, 2026

5  out of  5
rating by Claudia Camacho
"Jessica was fantastic to work with! She made the whole policy purchase easy and seamless from start to finish. She was professional, helpful, and always ready to clarify any questions I had. The entire experience felt straightforward and stress-free thanks to her guidance. I really appreciate her support and would gladly recommend her to others."
We responded:
"Thanks so much for the fantastic rating, Claudia! We are so glad you had a positive experience with us here on State Farm Agent Bob Hawkins’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Ivette Melendez

February 6, 2026

5  out of  5
rating by Ivette Melendez
"Bob Hawkins and his team are incredible. They are so charismatic and they are open and upfront about everything! Christine is who I’ve worked with the most and she is such a delightful agent. Thank you!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bob Hawkins’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Colorado Springs ."
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Terry Reece

January 31, 2026

5  out of  5
rating by Terry Reece
"Bob is great to deal with and was able to get us covered at a decent price."
We responded:
"Thank you so much for the 5-star rating, Terry! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Messiah Garcia

October 3, 2025

5  out of  5
rating by Messiah Garcia
"Jessica was Super helpful"
We responded:
"Thank you Messiah for the great review. Please let us know if you need anything 😊"
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Charles Jones

September 10, 2025

5  out of  5
rating by Charles Jones
"State Farm helped me and my family save a lot on our monthly expenses with both auto and renters insurance! Jessica provided outstanding customer service throughout the entire process. She listened carefully, answered every question with confidence, and made the experience smooth and enjoyable. Thank you, Jessica, for your professionalism and for helping us get onboard—we truly appreciate it!"
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Jeremy Knight

September 9, 2025

5  out of  5
rating by Jeremy Knight
"Jessica made the process fast and easy and I got a great price."
We responded:
"Thank you Jeremy for the five star review!"
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Tamsan Velardes

September 8, 2025

5  out of  5
rating by Tamsan Velardes
"I needed to find renter's insurance. I was contacted by a young lady named Jessica De La Caridad at State Farm. I have never needed to get insurance on my own before & had no idea what I was getting into. Jessica was truly one of the loveliest & most helpful people I have ever dealt with. I'm no youngster & I had a million questions. She answered every one of them without talking down to me or making me feel stupid. I'm going to need auto insurance in the next couple of months & I definitely will be contacting Jessica."
We responded:
"Thank you Tamsan for the kind words. Jessica truly enjoys taking care of people along with the rest of us. Have a great day and thank you for allowing us to serve you. "
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john scott

June 6, 2025

5  out of  5
rating by john scott
"Bob quickly responded to my questions and needs. His asst Christine is absolutely amazing - no BS type of a lady, honest, straightforward in asking the right questions. Bob has surrounded himself with very talented folks. I worked long and hard to find the chemistry. This tide of insurance culture needs to be simple and VERY clear as we are not experts in this field. Christine is worth her weight in gold to State Farm. For she will give you her blood & sweat to educate, guide, and protect your insurance needs. Now, as for the insurance industry, which covers all insurance companies. They are sharing data from Nexus Lexus, data information company. State Farm needs to lead this industry by finding a better way to do business. They make all insurance companies look like idiots ... No help at all. No customer service Your claim data that companies use is not always correct. And trying to correct this is a very big problem. I hope this review is seen by millions. The CEOs of this company and others. You pay for a service and protection when you purchase auto, home insurance, etc . Best to you State Farm client John"
We responded:
"Thank you John for the kudos and positive review. It’s customers like you that make our job soooo much more enjoyable!"
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Hector Brito Roedan

May 2, 2025

5  out of  5
rating by Hector Brito Roedan
"Great service recommend 100% great Insurance agency Jessica is amazing, Charming and super friendly thank you"
We responded:
"Thank you Hector for the great review!!!!"
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Rosberi Lorenzo

April 29, 2025

5  out of  5
rating by Rosberi Lorenzo
"Excelente servicio, excelente atención!. Jessica es muy atenta y diligente. 100% Recomendado 💯😁!"
We responded:
"Muchas gracias por tu excelente comentario. Estamos muy agradecidos de servirles."
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Taylor Kramm

March 24, 2025

5  out of  5
rating by Taylor Kramm
"Jessica has been SO helpful and kind! Would definitely recommend her to anyone looking for insurance with State Farm:)"
We responded:
"Hello Taylor Thank you for the five star review! We do enjoy helping all of our customers navigate all of their insurance needs. "
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Sonja White

March 5, 2025

5  out of  5
rating by Sonja White
"Working with this specific rep was so wonderful. I had been shopping around with different agencies, and even some of the same agencies with different reps. This location specifically was able to get me the best rates and I am so thankful to them for their knowledge and recommendations. Jessica specifically, if you have the chance to work with her, I HIGHY recommend."
We responded:
"Thank you so much Sonja for the five star review! We all appreciate and love helping all of our customers. Looking forward to serving you and yours! "
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Darrell McClay

November 30, 2024

5  out of  5
rating by Darrell McClay
"Had a great experience here was having some trouble with my other insurance people so I contacted them. They hooked me up with some car insurance and health life insurance and it was very quick simple and they made everything easy to understand. I would recommend this place to anyone not Allstate farms are the same so I am just recommending this one that I know ofwith Bob Hawkins thank you"
We responded:
"Darrell, Thank you so much for the five star review! It’s customers like you that make or job so fulfilling. Very grateful we were able to assist you with your insurance needs. "
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Elvis Ventura

November 11, 2024

5  out of  5
rating by Elvis Ventura
"Great Experience with state farm Jessica was so helpful and answered all our question, I recommend Jessica and Sate Farm as your insurance. I like that because they have different ways to help."
We responded:
"Thank you Elvis for your kind words and accolades. We all try our best to give outstanding customer service to each customer we serve!"
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Travis Ruark

October 31, 2024

5  out of  5
rating by Travis Ruark
"Bob and his team are top notch when it comes Insurance agents. He is practical and honest. He goes above and beyond to ensure that you have the right policies, and all of your needs are met."
We responded:
"Thank you Travis. We throughly enjoy serving our customers and exceed their expectations!"
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karla gonzalez

October 25, 2024

5  out of  5
rating by karla gonzalez
"I like how Jessica is kind and always has time to look up what I need to know she is very helpful."
We responded:
"Thank you Karla for this great review and kind words. We strive for excellence in all that we do for our customers!"
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Esther Hdez

October 24, 2024

5  out of  5
rating by Esther Hdez
"Muy buen servicio y muy profesional, los recomiendo"
We responded:
"Muchas gracias por su comentario!"
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Liayanet Rojo

October 23, 2024

5  out of  5
rating by Liayanet Rojo
"En mi opinión personal es la mejor aseguranza que he tenido .Super eficientes y recomendables . Por otra parte Jessica es un amor y muy amable , siempre ayudando y siempre que la llamo para cualquier cosa atiende el teléfono, la verdad la recomiendo un 100% ."
We responded:
"Muchas gracias por tu comentario y por ser parte de nuestra familia!"